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By Jakob | May 10, 2019, 2:54 p.m.

How we work with our customers

We’ve come to standardize our process of implementing the software

Planning call

We start by having an approximately 30-60 min call. During the call, we plan together the questions and the design of the feedback module. This is usually done through Google Hangouts, Skype or similar applications.

Setting up the module

Setting up the module to the website is easy. It only takes 10-20 minutes to apply the module to the website. According to planning call, the customer might get a technical recommendation on where and how to implement the module.

After setting up the module itself on the website, we set up to which e-mail accounts the automatic reporting will be delivered. Our use cases are mostly based on weekly reports. This report is also customizable according to the customers need.

Follow-up calls

During the first months of usage we work closely with the customer. This phase is all about optimizing the feedback process from the first observation. This is where the customer are able to pinpoint even clearer the value from the data we provide.

By Jakob | April 14, 2019, 2:57 p.m.

jara.ai visits Stanford

During the whole week, I’ve been at Stanford campus. The connection to the University is through th…

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By Jakob | April 2, 2019, 2:57 p.m.

Jara.ai x St. Gallen

Hello, A few weeks ago, I represented Jara.ai in St. Gallen. The university students from St. Ga…

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By Jakob | March 27, 2019, 2:57 p.m.

Milestone!: 1000 pages reached!

We're happy to announce that our module is live on over 1000 pages, and we're not done yet, not eve…

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By Robert | March 25, 2019, 2:59 p.m.

Over a month has passed since we got our first customers

A month already? Time flies when you're having fun, right? We've been in close touch with everybody…

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By Robert | March 4, 2019, 2:59 p.m.

A taste of our culture

As the account manager for jara.ai it's my job to keep our customers satisfied. Working hard doesn'…

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By Robert | Feb. 25, 2019, 2:59 p.m.

Gather feedback the smart and easy way!

People are not eager to answer long give feedback to long and complicated questions. What's even mo…

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By Robert | Feb. 18, 2019, 3 p.m.

Recap from last week!

What a great last week! We had our monthly meetup on Tuesday with our friends attending HankenS…

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By Robert | Feb. 11, 2019, 3 p.m.

Happy Monday!

New week, new challenges! This week we're focusing on polishing our existing for our customers. We…

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By Robert | Feb. 6, 2019, 3:01 p.m.

We got our first customers!

Our software has been out for a few weeks and we already have our first customers and this is only …

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By Jakob | Jan. 10, 2019, 3:01 p.m.

Software ready in 1 week

Our team has been developing on a MVP (Minimum viable product) during the last months and in one we…

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By Jakob | Nov. 7, 2018, 3:01 p.m.

Get feedback on your content

Content, content content. What does your readers think about your content? Ask the readers …

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By Jakob | Nov. 3, 2018, 3:02 p.m.

Born from the Kiuas Start Hackathon

Jara.ai was born at the Kiuas Start programs hackathon. Kiuas was awarded the as the best accelerat…

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By Jakob | Nov. 3, 2018, 3:01 p.m.

Retarget marketing

Retargeted marketing with jara.ai: In a really simple way explained: A user visits your website.…

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